Your personal data matters. This Privacy Policy explains exactly what information plinko collects from Filipino players, how we use it, who we share it with, and how you can exercise your rights under applicable Philippine data protection law. Please read this page carefully before creating an account.
Last updated: June 2025 · Applies to all registered accounts on plinko.ac
When you register on plinko, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to create and maintain your account, verify that you meet the minimum age requirement of 21 years, and comply with our licensing obligations in the Philippines. We also collect your preferred payment method details to process deposits and withdrawals securely in Philippine pesos. All personal data is stored on secure servers and accessed only by authorised personnel. You may update your account information at any time by logging in and visiting your profile settings.
We automatically collect data about how you interact with the plinko platform, including the pages you visit, the games you play, the bets you place, your session duration, and your device and browser information. This data helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate fraud or account compromise. IP addresses and general geolocation data are collected to verify that you are accessing the platform from within the Philippines and to fulfil our regulatory requirements. We do not collect precise real-time GPS location data from your device. Usage logs are retained for a defined period in line with our data retention schedule and applicable Philippine law.
Any time you contact our support team, submit a query through the platform, or respond to a survey, we retain a record of that communication. These records help us resolve disputes, improve our support processes, and maintain a history of interactions for account-related queries. Emails sent to or received from our support address are stored securely and are not shared with third parties for marketing purposes. If you opt in to receive promotional communications from plinko, your email or mobile number will be used to send updates about offers, new game launches, or platform news relevant to Filipino players. You can opt out of marketing messages at any time by contacting our supportteam or using the unsubscribe link in any marketing email.
plinko uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how our pages perform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and session management. Analytics cookies help us understand which sections of the platform Filipino players use most, so we can prioritise improvements and fix issues faster. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via our platform. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may limit platform functionality.
We do not sell your personal information to any third party under any circumstances. We may share your data with carefully selected service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — strictly to deliver the plinko service to you. All third-party processors are contractually bound to handle your data only for the specific purpose for which it was shared, and to maintain security standards consistent with our own. We may also disclose information to Philippine regulatory authorities or law enforcement agencies where required by law, a court order, or to protect the rights and safety of our players and the platform. In the event that plinko undergoes a corporate restructure or merger, player data may be transferred as part of that process, and affected players will be notified in advance wherever possible.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to specific types of processing, to withdraw consent for optional data uses at any time, and to file a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our support team with your full name and registered email address so we can verify your identity before processing your request. We aim to respond to all data subject requests within the timeframe prescribed by applicable Philippine law. Your rights will not be affected by exercising them, and we will not restrict your access to the platform as a result of a legitimate data request.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your personal data from unauthorised access, disclosure, or loss. Account passwords are stored using one-way hashing and are never visible to any member of our team. In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law. Personal data is retained for as long as your account is active and for the period required by our regulatory obligations; once those periods have elapsed, data is securely deleted or anonymised. If you close your account, certain transaction and identity verification records will be retained for the minimum period required under Philippine anti-money-laundering regulations before being deleted.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify you via the email address associated with your account or through a prominent notice on the platform before the changes take effect. Continued use of plinko after the effective date of an updated policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how your data is protected. The date at the top of this page always reflects when the most recent update was made. If you have any questions or concerns about this policy or how your data is handled, please contact our support team at [email protected].
Visit our FAQ page for quick answers, check our Terms and Conditions, or review our Responsible Gaming guidelines. Ready to get started? Create your free plinko account today — built for Filipino players, secured for peace of mind.